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Our
Guarantee |
Its simple: Either you
are satisfied with RoboTutor or you get your
money back!
THE
DETAILS
After we
install or ship the
software, you have 60 days to install it on your
computers and test it out. If you are not completely
satisfied that the program will meet your needs, and if we
cannot resolve whatever problems you are having, we will
refund the full price of the software.
We
guarantee: |
1 |
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You have 60 days from the time of
shipping to install and tryout the software |
2 |
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If you experience any problems in
installation or application, notify us to see if we can
help you resolve the problems. |
3 |
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If you ask for a refund, you will be
required to sign a statement guaranteeing us that the
software has been removed from all computers onto which
it was installed and that all copies of the software
have been returned to us or destroyed. |
4 |
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Since in sending the
software to you, we have revealed our code and design
techniques, you will be required when asking for a
refund to sign a statement that says you will not create
other software to accomplish the same purposes within 1
year of the return date. |
5 |
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We will not make any refunds after 45
days. |
We will tell
you up front: |
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EXACTLY what our services
will cost |
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EXACTLY what the
software will and will not do |
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EXACTLY what we will and will not do |
We have designed RoboTutor to meet or exceed the expectations and needs of
our current clients. If there are things that you absolutely
need and the software does not provide, we may create those
enhancements for you in our on-going development of the
program without charge or we will offer to do them for you for
a fee if we determine that such features would not be of
general interest to our other clients. You always have the
option to return the software as specified above. |